I have recently started a new position and am required to use an app that has three Facebook trackers, one of them being a Facebook location tracker according to Exodus App Privacy in order to get your food when it would literally work perfectly fine ordering to a real cashier or shit even a website rather than having to download an app.

I have also read many stories of people that live in apartments that require them to use a mobile app for god damn LAUNDRY. All you need, is a card reader, and it will work perfectly fine like it has been for the longest time.

Privacy concerns aside, it is just annoying that you need this app and that app and this app and that app and it just clutters space on your phone. Security concerns too as now they have all of this additional info on you online, such as your phone number your email your real name, instead of just your credit card info like a card reader would have. And I am willing to guarantee that their security model is absolute horseshit because they have such a small team of engineers working on the app and the servers.

Literal enshitification

Magne

  • spaghettiwestern@sh.itjust.worksEnglish
    271·
    1 year ago

    The number of business that just expect that everyone has already downloaded and installed their app has become ridiculous.

    Best Buy now demands an app be installed for order pick up. They are so sure you’ll have already done that there are no instructions in their parking lot for pick up that don’t include the app, no way to call them, and the lot employees say, “Just use the app and we’ll get your order.” It’s like the 20% tips programmed into just about every payment machine these days. No, I won’t leave you a 20% tip for handing me a receipt.

    Even when going to Best Buy’s service desk the reps looked at me like I was crazy. “No, I won’t install your app to pick up an order” was met with confusion and open irritation. Fuck that.

    And don’t get me started on ‘Reddit is better in our crappy Reddit app.’

    • Gestrid@lemmy.caEnglish
      6·
      1 year ago

      Weird. I can just go to the mobile Best Buy site, pull up my order from my account, and get the barcode they need to scan from there. No need for the app.

      I can do the same with the desktop site.

      • spaghettiwestern@sh.itjust.worksEnglish
        1·
        1 year ago

        IMO people should not have to know a company’s policies and go through their website to make a purchase. Anyway, it would have been nice if they put that information on the sign in their pickup area, or their pickup reps or desk clerks mentioned it when I told them I didn’t have the app. Instead they made it clear that everyone should either already have the app or install it because they said so.

        Way, way too many companies and organizations (like the OP’s) are pulling this kind of crap.

    • YurkshireLad@lemmy.caEnglish
      0·
      1 year ago

      I ordered online and picked up in store at best buy without their app. I showed them the email they sent with the info. No problems at all.