I’m of the opposite view on this. Been using Libre some years now but had to use Word for a bit on friend’s computer --ewww! Nothing was where I expected it or even where I remembered it from years ago, the drawing program just sucks. I’m thinking people just get used to using what they’ve been using and feel that it’s the ‘correct’ way. (I have that feeling too when I have to do anything on an iPhone)
I think the point was that the reporter was being no more than competent enough to insist on a reply to his question. It looked sharp only compared to milquetoast U.S. reporters who are almost universally afraid to confront anyone for fear of blacklisting.