Online is always a pain with insurance providers. My partner switched to online during covid. When the pandemic ended, we had to switch to a way shittier provider. Her doctors leave the practice once a month, no joke. The new doctors always forget to refill her medications or straight-up say, “they need to see her first,” even if she had literally just seen the other doctor.
All that being said, it’s helped her a lot. I’m the one with ADD, but she has really bad anxiety. It helps that she doesn’t have to go out to see her provider. We also live in the country, and she hates the drive/ can’t drive, so that’s nice too. I still go in person because in person stuff always works better with my ADD/ scheduling.
I accidentally turned mine into a sub: