• BradleyUffner@lemmy.world
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    2 days ago

    Ohh no. Please don’t destroy call centers. What will we do without them. Ohh the humanity.

    • dantheclamman@lemmy.worldOP
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      2 days ago

      Good luck calling your bank, social security, healthcare, DMV, IRS, etc with the obscure problems we all have, if they’re a poorly trained chatbot

    • sunbytes@lemmy.world
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      2 days ago

      They’re not going away, they’re just going to be more persistent with their cold calling, and more infuriating with their call answering.

    • tehn00bi@lemmy.world
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      2 days ago

      I had an issue with some equipment from ATT, it took about 6 different try’s before I finally found a human capable enough to help resolve my issue, which involved replacing the equipment.

      This future sounds so much worse to fix a complicated issue.